For as long as I’ve been in the tax field (and probably longer, though I wasn’t aware of it), people have been saying that the IRS should create some easy, free way for people to file their tax returns online. And with the agency’s improved funding from the Inflation Reduction Act, the IRS has finally been working on doing exactly that.
This year the IRS ran a “Direct File” pilot program, available in just twelve states and available only to people with straightforward tax situations. Obviously that’s just a start toward what’s needed, but everything I’ve heard indicates that the program went very well. Of people who used the program and completed the survey afterward, 90{3da602ca2e5ba97d747a870ebcce8c95d74f6ad8c291505a4dfd45401c18df38} indicated that their experience with Direct File was “Excellent” or “Above Average.” And 86{3da602ca2e5ba97d747a870ebcce8c95d74f6ad8c291505a4dfd45401c18df38} said that their experience with Direct File increased their trust in the IRS.
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